Last Updated: 12/04/2024
These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our site, you agree to comply with these terms. If you disagree with any part of these terms, please discontinue use of our website.
1. General Terms
- Acceptance of Terms: By placing an order or creating an account, you agree to be bound by these terms and conditions, as well as any other policies referenced herein.
- Changes to Terms: We reserve the right to update these terms at any time without notice. Changes will be effective immediately upon posting.
2. Products and Services
- Availability: We make every effort to ensure the availability of products listed on our website. However, we cannot guarantee that items will always be in stock. We reserve the right to limit quantities or discontinue products at any time.
- Pricing: All prices are listed in USD, and we reserve the right to change prices at any time. Taxes and shipping charges will be applied at checkout as applicable.
- Product Descriptions: We strive to provide accurate descriptions, but we do not warrant that the product descriptions or other content on our site are error-free. In case of any discrepancies, please contact us for assistance.
3. Orders and Payment
- Order Process: Once an order is placed, you will receive an email confirmation. Your order is considered accepted once payment has been processed and we have confirmed availability.
- Payment Methods: We use a third-party payment processor to handle all transactions securely. We do not store any credit card information. By providing your payment details, you agree to the payment processor’s terms and conditions.
- Cancellations and Modifications: You may cancel or modify your order before it is shipped by contacting customer support. Once an order is shipped, it cannot be modified or canceled.
4. Shipping and Delivery
- Shipping Policy: We aim to process and ship orders within a week of payment confirmation. Shipping times may vary based on location and selected shipping method.
- Delivery Issues: If your order is delayed or lost during shipment, please contact us, and we will work with the carrier to resolve the issue. We are not responsible for delays caused by customs or other unforeseen circumstances.
5. Returns and Refunds
- Return Policy: If you your purchase has a defect, you may return the product within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging. Some exclusions may apply (e.g., personalized items or sale items).
- Refunds: Refunds will be processed using the original payment method within 30 days of receiving the returned item. Shipping charges are non-refundable.
6. Intellectual Property
- All content on our website, including text, images, logos, and product designs, is owned by Chicago Curling Club Store or its licensors. You may not reproduce, distribute, or use any content without prior written consent.
7. Limitation of Liability
- We will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website, products, or services. Our liability is limited to the amount paid by you for the product in question.
8. Governing Law
- These terms are governed by the laws of Illinois. Any disputes arising under or related to these terms will be resolved exclusively in the courts of Illinois.
9. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us.